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At Saracina Home (“we,” “us,” or “our”), we value your trust and are committed to protecting your privacy with the same care we put into crafting our transitional furniture collections. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shopsaracinahome.com or make a purchase from us.

1. Information We Collect

We collect information that helps us provide our elegant furniture pieces and exceptional service:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information, and phone number.
  • Transaction Details: Information about the furniture pieces you purchase, including product preferences and order history.
  • Browsing Information: Through cookies and similar technologies, we collect data about your interactions with our website, including IP address, browser type, and pages viewed.
  • Communications: Records of your correspondence with our customer service team when you contact us at [email protected].

2. How We Use Your Information

We use your information to enhance your experience with our transitional furniture collections:

  • To process your orders and deliver your furniture purchases worldwide (excluding some remote areas)
  • To provide customer support and respond to your inquiries
  • To improve our website, products, and services
  • To send you information about new collections, promotions, and design inspiration (with your consent)
  • To prevent fraud and enhance the security of our payment systems
  • To comply with legal obligations

3. Sharing and Disclosure of Information

We respect your privacy and only share your information when necessary:

  • Service Providers: We work with trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations.
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your information is protected with the same attention to quality that defines our furniture:

  • We store data on secure servers with appropriate safeguards
  • All payment transactions are encrypted using 256-bit SSL technology
  • We implement industry-standard security measures to prevent unauthorized access
  • While we strive to protect your information, no electronic transmission is completely secure

5. International Data Transfers

As we serve customers globally (excluding some remote areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

6. Your Rights and Choices

You have control over your personal information:

  • Access and Update: You may review and update your account information at any time
  • Marketing Communications: You can opt-out of promotional emails by clicking “unsubscribe”
  • Data Deletion: You may request deletion of your personal data, subject to legal requirements
  • Cookie Preferences: You can manage cookies through your browser settings

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

  • Essential Cookies: Necessary for website functionality and secure checkout
  • Analytics Cookies: Help us understand how customers interact with our site
  • Preference Cookies: Remember your settings and preferences
  • Advertising Cookies: Used to show relevant furniture recommendations

You can control cookies through your browser settings, but some features may not function properly without them.

8. Children’s Privacy

Our furniture is designed for all ages, but our website is not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy to reflect changes in our practices. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or your personal data, please contact our Charlotte-based team:

Saracina Home
2200 Concord Street
Charlotte, US 28209
Email: [email protected]

Thank you for choosing Saracina Home for your transitional furniture needs. We’re committed to protecting your privacy as carefully as we design our furniture collections.